We'll gladly take back any unopened items, in original condition, for return within 20 days of purchase. At this time we can not provide refunds for any shipping costs.
You may return any new computer purchased from us that is "dead on arrival," arrives in damaged condition, or is still in unopened boxes, for a full refund within 20 days of purchase. We reserve the right to test "dead on arrival" returns and impose a customer fee equal to 15 percent of the product sales price if the customer misrepresents the condition of the product. Any returned computer that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering will result in the customer being charged a higher restocking fee based on the condition of the product. We will not accept returns of any desktop or notebook computer more than 20 days after you receive the shipment. Used and refurbished products may be subject to additional return policies from our wholesalers.
If you have any questions, don't hesitate to contact us!
THEGreenBox Inc. 2745 Martin Way E STE C Olympia WA 98506 (360) 459-9613 local (360) 464-9409 fax
